Privacy Policy

Introduction

Oklahoma Health Care Exhange (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ and website visitors’ personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you interact with us online, including through our website, mobile applications, and other digital platforms (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Information We Collect

We may collect the following types of information from you:

a. Personal Information through voluntary forms:

Name
Address
Email address
Phone number
Date of birth
Social Security number (where required for insurance purposes)
Policy information (e.g., policy number, coverage details)

b. Non-Personal Information:

Browser type
IP address
Device type
Operating system
Website usage data (e.g., pages visited, time spent on site, clicks, etc.)

c. Payment Information:

Credit/debit card details
Bank account information (if applicable)

d. Sensitive Information:

Health information (if required for certain insurance products)
Driving records (for auto insurance)

2. How We Use Your Information

We use the information we collect to:
Process insurance applications and claims.
Provide and manage your insurance policies.
Respond to inquiries and customer service requests.
Personalize your experience on our digital platforms.
Improve our Services and develop new products.
Comply with legal and regulatory requirements.
Communicate with you about policy updates, billing, and promotional offers (with your consent).

3. How We Share Your Information

We may share your information with:

a. Service Providers:
Third-party vendors who assist us in providing Services (e.g., IT support, payment processing, data analytics).

b. Affiliates and Partners:
Other entities within our corporate family for business operations and marketing purposes.

c. Legal and Regulatory Authorities:
When required to comply with laws, regulations, or legal processes, or to protect our legal rights.

d. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

We do not sell your personal information to third parties.

4. Your Choices and Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request that we delete certain personal information, subject to legal obligations.
Opt-Out: Opt out of receiving promotional communications.
To exercise these rights, please contact us at help@okhcex.com

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your online experience, analyze website performance, and deliver targeted advertising. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Oklahoma Health Care Exhange help@okhcex.com 855-786-8343

By using our Services, you acknowledge that you have read and understood this Privacy Policy.